Mental Health Provider
Residential Mental Health & Learning Disabilities Provider
Tackle organisations growth hindrances, to allow for sustainable expansion.
Mental Health & Learning Disabilities
A care service provider specializing in residential mental health showed that overall they performed strongly with a good solid culture. However, some behavioural challenges within the workforce had hindered them from being able to grow without affecting quality. Read on to see how we isolated and defined key behaviours. Important changes were made, leading to greater ownership and accountability, with fewer errors and a more relaxed environment for staff and clients alike.
Improvement is not a task, it's a mindset
John Bacon, Head of Product